Real people. Real lives. Real financial planning

Our client stories

Everyone comes to financial planning for a different reason. Explore stories from people who came to Lucent at different moments in their lives, and discover what happened next.

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Why financial professionals choose us
Why financial professionals choose us
Hazel Cartel
Why financial professionals choose us

“You feel like you’re a human being. You feel like you’re valued.”

Having worked in financial services throughout her career, she knew exactly what to look for when choosing a new financial planner. After meeting Steve and the Lucent team, she was impressed by their personal, down-to-earth approach and their focus on life rather than simply growing investments. Lucent helped her rethink her relationship with money, giving her the confidence to enjoy more of what she had worked hard to build, including buying a holiday lodge in the countryside. What stands out most to her is the genuinely personal service and the feeling of being known and valued by the whole team.
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Planning for retirement
Gary & Tracy Montgomery
Planning for retirement

“It’s just reassurance and comfort, really.”

After being recommended to Lucent by friends, Tracey and her husband wanted to understand whether they could maintain the quality of life they enjoyed as they approached retirement. With guidance from Ellie and the Lucent team, they gained the confidence and financial clarity to make that transition, including retiring earlier than expected. Now both retired, they particularly value the regular contact, personal relationship and reassurance of knowing that Lucent understands their circumstances and is there whenever they need support.
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Planning for retirement
Phil Meredith
Planning for retirement

“Financial security allows us to get on with the more meaningful things in life.”

After 41 years with Jaguar Land Rover, Phil wanted to know whether early retirement could become a reality. Working with Lucent gave Phil and his wife the practical financial guidance and long-term planning they needed to make that decision with confidence. Four years on, Phil values not only the financial security their plan provides, but also the personal relationship and trust they have built with the Lucent team, allowing them to focus less on financial worries and more on enjoying life.
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Planning for retirement
Teressa Meredith
Planning for retirement

“He gives you confidence, and you trust him. I trust him.”

Theresa came to Lucent unsure whether retirement was financially possible and with around seven different pensions to make sense of. Steve helped her understand her financial position, bring clarity to her retirement options and, most importantly, gave her the confidence to retire. Theresa particularly values the way complex financial matters are explained simply and without making them feel intimidating, as well as the kindness and support she has received from the wider Lucent team.
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Death of a spouse
Suzanne Lazarus
Death of a spouse

“They’ve been more than financial advisers to me. You feel genuinely cared for.”

After her husband passed away unexpectedly, she found herself facing an incredibly difficult period, with pensions, insurance, tax and other financial matters adding to the uncertainty. Lucent helped her bring everything together, supported her through the sale of her business and provided guidance that went far beyond financial planning. Today, she feels more confident about her finances and, importantly, about planning a secure future for herself and her two children.
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But that's not all Lucent is about

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‍ Discover why our clients love us
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